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Policies

At Kiany Spa, we prioritize your confidence in the security of your data and privacy. Our website is crafted to protect your information. Below, we detail the terms for booking appointments, making service, and our data handling practices.

Privacy and Booking Terms

Booking Fees & Payments

To confirm your appointment, a booking fee is required at checkout which guarantees your reservation. Please be aware that booking fees are non-refundable. On the of your appointment, your final balance will be adjusted based on the deposit made during booking. Full payment of the remaining balance is required, and we accept cash, credit cards, PayPal and debit cards.

Cancellations or Rescheduling

To CANCEL or RESCHEDULE your appointment or session, please provide a 48-hour notice. If notice is not given your deposit will be forfeited, and a new deposit will be required for rebooking

Privacy Policy

We collect personal information that you voluntarily provide such as your name phone number, email address, and debit/credit card details. We do not manage sensitive information.

Payment Information: When you make a purchase, we may gather the necessary details to process your payment, including your payment method number (like a credit card number) and the corresponding security code. All payment information is securely stored by Wix Payments, and you can view their privacy notice here: https://www.wix.com/about/privacy. We utilize your information to deliver, improve, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. Additionally, we may process your information for other purposes with your consent.

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